Shipping Policy
In Sri Lanka, Ribcy serves to All cities.
NOTE: At present, we do not have the option to deliver a single order to multiple destinations. You will need to place different orders for shipment to multiple destinations.
Shipping & Handling Charges
Domestic Order: We provide free shipping within Sri Lanka.
Shipping Partner: Our domestic Shipping partner is Trans Express Services Lanka (Pvt) Ltd.
Track Order
All registered customers have the option to track their orders by clicking on Track Order
Time To Deliver
The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered on time.
Delivery Time for Domestic Orders
The product is delivered within 3 working days in Sri Lanka from the day of order confirmation, provided such delivery is not delayed by any governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government. In the unlikely event that we fail to deliver your order within the stipulated period, we shall cancel the order and notify you regarding the same. In such cases, the refund will be made directly to your account via the same mode through which the payment was made. We only partner with reputed courier agencies to ensure that the products reach you promptly and in perfect condition. We also ensure that the delivery is made to the recipient and thus require the identity proof for verification:
PLEASE NOTE:Recipient needs to produce any of the following government issued photo identity proof for receiving the delivery:
a) NIC
b) Driving License
c) Passport
d) Postal identification Card
PLEASE NOTE:Recipient needs to produce passport or driving license for receiving the delivery.
For any customer assistance, you can call on our contact number +94 785 717 715 or write to info@ribcy.com
Transit Insurance: All goods will be fully insured by Beautiora Ceylon (pvt) ltd until they reach you, so your purchase is 100% safe.